Privacy Policy for Henrieta

Effective Date: October 3, 2024

At Henrieta, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using Henrieta’s website and purchasing our products, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience, process your orders, and improve our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, shipping/billing address.
• Payment Information: Credit card or payment details for processing transactions.
• Account Information: Usernames, passwords, and purchase history when you create an account.
• Usage Data: Information about your interaction with our website (e.g., IP address, browser type, pages visited, and time spent on the site).

2. How We Use Your Information

Henrieta uses the information we collect for the following purposes:

• Order Processing: To fulfill and ship your orders, process payments, and provide customer support.
• Communication: To send order updates, promotions, newsletters, and respond to customer inquiries.
• Improving Services: To analyze website traffic, enhance our product offerings, and improve user experience.
• Security: To protect against fraud, unauthorized transactions, and misuse of our website.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data with trusted third-party service providers, such as:

• Payment Processors: To securely process your transactions.
• Shipping Partners: To deliver your purchases.
• Analytics Providers: To analyze website traffic and performance (e.g., Google Analytics).

These third parties are bound by confidentiality agreements and are only authorized to use your information for specific purposes related to our services.

4. Data Security

Henrieta takes the security of your information seriously. We implement industry-standard security measures, such as encryption and secure servers, to protect your personal and payment information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update or correct inaccurate information.
• Delete: Request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from marketing emails or adjust your communication preferences at any time.

To exercise these rights, please contact us at privacy@henrieta.com.

6. Cookies

Henrieta’s website uses cookies to enhance your experience and track your browsing behavior. Cookies are small data files stored on your device that help us recognize you when you return to our site. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

Henrieta may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with the “Effective Date” noted above. Your continued use of our website and services after changes are made indicates your acceptance of the revised policy.