Henrieta Studio Equipment – Terms and Conditions

Welcome to Henrieta. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General Terms

By accessing and using Henrieta’s website or making a purchase, you agree to be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree, please do not use our site or services.

2. Product Descriptions

Henrieta strives to provide accurate descriptions of all products on the website. However, we do not warrant that product descriptions, images, or other content are completely accurate, reliable, or error-free. If a product received does not match the description, you may return it as per our Return Policy.

3. Pricing and Payment

All prices listed on our website are in USD and are subject to change without prior notice. We accept payments via major credit cards, PayPal, and other available payment methods listed at checkout. Payment must be made in full before shipping.

4. Shipping and Delivery

Henrieta offers shipping within the United States and internationally. Shipping costs and estimated delivery times will be calculated at checkout. Henrieta is not responsible for delays caused by customs or other unforeseen circumstances. In the event of lost or delayed shipments, please contact our customer support for assistance.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the item within 30 days of delivery, provided that the item is unused, in its original packaging, and in resalable condition. To initiate a return, please contact our customer support for authorization. Once the returned item is inspected and approved, a refund will be issued to your original payment method. Shipping costs are non-refundable, and customers are responsible for return shipping.

6. Warranties and Repairs

Henrieta provides a standard 1-year warranty on most products, covering any manufacturing defects. This warranty does not cover damage due to misuse, accidents, or unauthorized repairs. If a product requires repair or replacement under warranty, please contact customer support with proof of purchase and details of the defect.

7. Intellectual Property

All content on Henrieta’s website, including product listings, descriptions, images, logos, and trademarks, is the property of Henrieta or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content on our site is strictly prohibited.

8. Limitation of Liability

Henrieta is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. In no event shall our liability exceed the amount paid for the product in question.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from your use of the Henrieta website or purchases made through it will be subject to the exclusive jurisdiction of the courts in the United States.

10. Changes to Terms

Henrieta reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our site or services constitutes acceptance of the revised terms.